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About 

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Company Profile

Express Shipping Service, Inc. is a fast grwoing, long-haul LTL carrier. We pride ourselves on being one of the most customer-focused LTL companies in the industry. In fact, we’re passionate about it. Other leading carriers require the customer to conform to the carrier’s system.  Express Shipping Service, Inc. develops customized processes for individual customers and handles unusual situations proactively. Instead of putting you in a box, we think outside the typical boundaries, both long term and on the fly. We call this approach “Made-to-Order LTL". We are built for speed and empowered to serve.

 

 

Our most important investment and source of value to you is our company drivers and staff. Due to an aggressive recruitment campaign and the highest pay scale in the industry, we have attracted the best drivers and given them the most technologically sophisticated tools to be optimally productive with. And they are delivering, on time and with an outstanding safety record. The utilization of the latest technologies, on time delivery, customer service and attention to detail, separate us from our competitors. Our passion is driven by the knowledge that the services we provide are vital to the success of our clients operations.The combination of a highly-trained and motivated work force, clear performance standards, and process discipline has created a truly responsive, customer-focused culture throughout Express Shipping Service, Inc..

 

Our Mission & Vision

CUSTOMER DRIVEN

We strive to understand the diverse and emerging needs of our customer base. Our customers value our flexibility in developing solutions that meet their specific needs. We provide reliable and dependable solutions that exceed our customers' expectations.

 

PEOPLE DRIVEN

We know that our most significant resource is our people, and we are dedicated to providing an environment that allows each employee the opportunity to perform to his or her greatest potential. We truly believe the success of our organization can be attributed to our employees' dedication, pride, and outstanding work ethic. The commitment and loyalty of our employees facilitates the success of our organization.

 

QUALITY DRIVEN

We recognize that quality is important to our customers. We develop repeatable operations, safety, security, claims prevention and vehicle maintenance processes that minimize variance and improve consistency. We measure our performance so that we can continuously improve the reliability and efficiency of all aspects of our service. We are committed to providing our customers with high-value, cost-efficient solutions. Our commitment to quality is integral to our company.

 

Our organization exists to make our customers more competitive, our employees more valuable and our environment safer. Below are the essential and enduring principles of our organization:

  • Incomparable customer service with a focus on leveraging people, processes, and technology to deliver unique, world class customer solutions.

  • Genuine concern for our employees and their development, happiness and safety - "Take care of our people."

  • Continuous improvement of our productivity and efficiencies.

  • Maintenance of a strong public image through support of the less fortunate, social responsibility, and safety of the people with whom we share the road.

 

 

© 2021 by Express Shipping Service, Inc. 

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